Return and Refund Policy

Return and Refund Policy

Thank you for booking your wildlife experience with Online Corbett Safari. We aim to provide a transparent and customer-friendly cancellation and refund process. Since our services are governed by Uttarakhand Forest Department rules, we request you to review the following carefully before making a reservation.

Booking & Cancellation Terms

• All bookings are confirmed only after receiving full payment in advance.
• Safari permits are issued by the forest department and are non-refundable, non-transferable, and non-cancellable once booked.
• We cannot guarantee preferred zones or timing. Allocation is done by the forest department's computerized system.
• In rare cases (like sudden forest closures, VIP movement, or bad weather), safari bookings may be cancelled by forest officials. In such cases, refunds (if applicable) are subject to official approval and timelines.

Refund Policy

Since safari permits are issued under government regulation, we follow strict guidelines:

• No refund is applicable if you cancel the safari for personal reasons (including change of travel plans, health issues, or no-shows).
• If the booking is cancelled due to a forest department issue, we will try our best to process refunds based on the actual refund received from the department.
• Refunds (if any) will be processed within 7–14 working days using the original payment method.

Changes to Bookings

Once a safari permit is generated, it cannot be changed (zone, date, or visitor name). Please ensure all details submitted at the time of booking are accurate.

Non-Refundable Situations

• Visitor arrives late or fails to report at the designated safari gate on time
• Mismatch or invalid ID proof submitted at the time of entry
• Violation of park rules leading to denial of entry by forest authorities

Force Majeure

Online Corbett Safari shall not be held liable for cancellations or delays due to unforeseen circumstances such as natural disasters, government orders, strikes, or other force majeure events.

Need Help?

For any assistance related to cancellations, changes, or refunds, please get in touch with us:

• Email: bookingcorbettnationalpark@gmail.com
• Phone: +91 9997269691
• Website: www.onlinecorbettsafari.com

We appreciate your understanding and cooperation. Our goal is to provide a memorable and well-managed wildlife experience while following all rules laid out by the forest department.